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iPhone Email Support

CDE Software Systems Hosting accounts use SmarterMail Enterprise. We fully support iPhone's on your hosting account.

Please follow the steps below to configure your email account on your iPhone.

Step 1

  • Tap 'Settings' on the home screen

Settings

Step 2

  • Scroll down and Tap 'Mail'.

Mail

Step 3

  • Tap on 'Accounts'.

Accounts

Step 4

  • Tap the email account you wish to modify.

Choose Email Account

Step 5

  • Tap 'Account'

Account

Step 6

  • Incoming mail server Host name should be your 'mail.yourdomain.com'
  • Incoming mail server Username should be your full email address
  • Incoming mail server Password should be your email account password
  • Scroll down to 'Outgoing Mail Server' and tap 'SMTP'

Mail Servers

Step 7

  • Tap on the 'Primary Server'.

Primary Server

Step 8

  • Make sure the 'Server' slider is 'On' and enter the AuthSMTP host name supplied during the activation process, typically 'mail.yourdomain.com'.
  • Enter the SMTP username and password.
  • Set the 'Use SSL' slider to off.
  • Set 'Authentication' to 'MD5 Challenge-Response'
  • Set the server port to '25' or '8889'. Most internet providers block port 25, so it's best to just go with port '8889'
  • Click 'Done' in the top right-hand corner

Security

Step 9

  • You will now see that your SMTP server has been updated.
  • Click '< Account' to go back to account settings

Click Account

Step 10

  • Tap 'Done'

Finished

Please remember that this is an IMAP example. Please read IMAP or POP3 to make sure you are utilizing your account to the service level you require.

 

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